Make sure when you download that you select “save to disk” rather than “open from current location”.

Make sure you have enough free space on your hard drive. You need around six megabytes free to download the casino.

If you are using a modem, it can take up to an hour (at 14.4 kb/s) to download the casino, and if you encounter “net congestion” you may lose your connection. Try again later in the evening or early morning when there is less traffic. You might also want to install a download manager such as Gozilla, NetZip or SmartDownload that can resume an incomplete download instead of having to start over from scratch.